A modern solution that transforms your smartphone into a smart, and powerful field service solution. Audetemi connects with Siebel Field Service to bring back schedules and enable real-time Geo "map & track" functions. With out of box integration with Siebel Customer Service Management, Audetemi delivers a true closed -loop experience, and an end to end service solution.
Current customer service is becoming irrelevant. Companies use a "forcing function" by only offering customer service on their own terms – by voice on the phone or a computer -based interface. Consumers, however, spend most of their time on their smartphone and use it for everything but voice communication. A poor customer experience means consumers turn to social media to register their disappointment, leading to brand damage and lost customers (both current and future). Enter Audetemi.
A modern solution that transforms your smartphone into a smart, and powerful field service solution. Audetemi connects with ServiceNow Field Service to bring back schedules and enable real-time Geo “map & track” functions. With out of box integration with ServiceNow CSM, Audetemi delivers a true closed -loop experience, and an end to end service solution.
World moves fast. We’ve transformed from green-screens to cloud. Applications have changed from desktops to mobile to IoT. You’ve invested millions in Siebel, and all that data is priceless now. Big question is – how to use this priceless info collected over years to do much more – beyond Siebel? Audetemi helps unlock your Siebel investment’s potential BEYOND SIEBEL.
"… we’ve invested in traditional platforms; however, we see a gap when it comes to digitizing the enterprise... The traditional platforms such as CRM are designed for web channels, and are not optimized for mobile experience… The complexities of integrating the underlying enterprise platforms remains number one challenge due to this gap…"
"Audetemi brings the out of the box interactive experience the smartphones offer, closer to the enterprise platforms – where the information is... And at the same time, it addresses the integration challenges..."
CIO, Tata Motors
"We carry 24% of the world’s internet traffic through our cables. To monitor every 10 meters of the network, we needed a scalable solution that would work even in offline mode given the nature of work. So we decided to turn the mobile phones into a powerful enterprise tool."
"Audetemi’s TrackHelp transformed normal smartphones into field service tools. The flexible architecture of Audetemi cloud seamlessly connected with our infrastructure."
CIO, World’s Largest Telecom Network Provider
Nine out of ten Fortune-500 CEOs acknowledge "Transitioning to the Cloud" as one the top corporate goals.
Over the past decade, enterprises worldwide have invested billions of dollars in Siebel CRM. For many organizations, Siebel CRM is an "information gold mine" and powers several business-critical internal and external business processes.
As the world moves towards the digital transformation frontier, enterprises are constantly facing the question – how do I leverage my Siebel investment and kick-start the digital transformation? Do I have to transition over to cloud in that case? How can I leverage all that precious information collected over the years if I move to cloud? How to leverage all the Siebel data in the evolving new channels such as Mobile, and IOT? Last, but not least – what is the cost for all this?
You can now leverage your Siebel investment, and still achieve your digital transformation goals at a fraction of the cloud transitional costs.
This webcast will showcase a blueprint on how Audetemi cloud solutions help kick-start digitization leveraging your Siebel CRM, with an emphasis on:
Register for this webcast and be among the first to find out how Audetemi Cloud enables your business using Siebel without incurring the high costs of transformation or transition.
About Audetemi: Audetemi is a cloud customer engagement platform that helps you achieve information federation in the cloud. Audetemi helps abstract the user experience from the enterprise layer, and allows you to create cross-channel applications in the cloud.